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Frequently Asked Questions
Contact and SupportWig and Hair Care TipsProducts and StockReturns and RefundsShipping and DeliveryOrders and Payments
How do I care for my wig or hair extensions?
Keep them hydrated, use sulfate-free products, and store them properly in a satin bag or wig stand when not in use.
Can I return a wig if it doesn’t fit?
We accept returns on wigs; however, all return requests must first be approved by our customer service team.
To initiate a return, You must contact us at: hello@crownandcoils.com with your order details before you return the item. Once your return is approved, the item must be sent back within 14 days of approval.
Please note that wigs must be returned in their original condition, packaging, unworn and unaltered, to be eligible for a refund or exchange.
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